Privacy Policy

Last Updated: [Insert Date]

Welcome to PositiveSkill (“PositiveSkill”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting the personal information you provide when using positiveskill.in (the “Website”).

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By using our Website, registering for free training, purchasing a digital product, or contacting us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our Website, we may collect information such as:

  • Name
  • Email address
  • Phone number, if provided
  • Billing or transaction information when you purchase a product
  • Information you submit through forms or registrations
  • Course or training registration information
  • Messages or enquiries you send to us
  • Technical information such as IP address, browser type, device type, operating system, and Website activity

We only request information that is reasonably necessary for providing our services, communicating with you, processing transactions, improving our Website, or complying with applicable legal requirements.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies, analytics tools, pixels, and similar technologies.

This may include:

  • IP address
  • Device and browser information
  • Pages visited
  • Approximate location derived from technical information
  • Referral or source information
  • Date and time of Website visits
  • General Website interaction information

This information helps us understand how visitors use our Website, improve our services, measure advertising performance, and maintain Website security.

3. Cookies and Similar Technologies

PositiveSkill may use cookies and similar technologies to:

  • Keep the Website functioning properly
  • Remember preferences
  • Understand Website usage
  • Measure marketing and advertising performance
  • Improve user experience
  • Help us provide relevant communications and advertising

You may be able to control or disable cookies through your browser settings. Some Website features may not function properly if certain cookies are disabled.

4. How We Use Your Information

We may use collected information to:

  • Provide free training and educational resources
  • Provide access to purchased digital products
  • Process and manage orders
  • Send account, course, or purchase-related communications
  • Respond to enquiries and support requests
  • Improve our Website, products, and services
  • Understand how users interact with our Website
  • Prevent fraud, abuse, and unauthorized activity
  • Maintain Website security
  • Comply with applicable laws and legal obligations
  • Send promotional or marketing communications where permitted by applicable law
  • Measure and improve our advertising and marketing campaigns

5. Marketing Communications

If you provide your contact information, we may send you information about our training, educational resources, digital products, offers, or other services, where permitted by applicable law.

You can unsubscribe from promotional email communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Service-related communications, such as purchase confirmations, important account information, and essential service notices, may still be sent when necessary.

6. Advertising and Analytics

We may use third-party advertising and analytics services to understand Website activity and measure the performance of our marketing campaigns.

These services may use cookies, pixels, or similar technologies to collect information about interactions with our Website.

Depending on your settings, applicable law, and the services we use, this may include technologies provided by platforms such as Google or Meta.

We do not sell your personal information to advertisers.

Advertising and analytics providers may process information according to their own privacy policies and applicable requirements.

7. Third-Party Service Providers

We may use trusted third-party providers to help operate our business, including providers for:

  • Website hosting
  • Payment processing
  • Email delivery
  • Course or digital-product delivery
  • Analytics
  • Customer support
  • Advertising and marketing
  • Security and fraud prevention

These providers may process personal information only as necessary to provide their services to us or as otherwise permitted by applicable law.

8. Payment Information

When you purchase a paid digital product, payment transactions may be processed by third-party payment providers.

We generally do not directly store complete payment-card details such as your full card number, CVV, or similar sensitive payment credentials on our Website.

Payment providers may collect and process payment information according to their own privacy policies and terms.

9. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where processing is based on consent
  • Object to certain types of processing
  • Request restriction of certain processing
  • Opt out of promotional communications

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

12. Children’s Privacy

Our Website is not intentionally designed to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

13. Third-Party Websites

Our Website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

14. International Data Processing

Depending on the service providers we use, your information may be processed or stored in countries other than the country in which you live.

Where required by applicable law, we will take appropriate measures regarding international transfers and processing of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Website: positiveskill.in

Business/Company Name: [Insert Legal Business Name]

Email: [Insert Official Support Email]

Business Address: [Insert Business Address]

17. Consent

By using our Website, submitting your information, registering for free training, or purchasing our digital products, you acknowledge that you have read and understood this Privacy Policy.

Where consent is legally required for a particular processing activity, we will seek consent in accordance with applicable law.