Last Updated: [12-09-2026]

Thank you for purchasing from PositiveSkill. We want you to have a clear understanding of our refund and cancellation terms before purchasing any course, digital product, training, or other paid service through positiveskill.in.

1. Digital Products

Most products offered by PositiveSkill are digital products, including online courses, training materials, downloadable resources, templates, guides, videos, and other electronically delivered content.

Because digital products may be accessed or delivered immediately after purchase, all sales are generally final once the digital product or course access has been delivered, unless otherwise stated on the specific product or checkout page or required by applicable law.

2. Refund Eligibility

A refund may be considered in limited circumstances, such as:

• Duplicate payment for the same product
• Technical problems that prevent you from accessing a purchased product and that cannot reasonably be resolved
• An incorrect product being delivered due to an error on our part
• Another circumstance where a refund is required under applicable law

Requests are reviewed individually.

3. Non-Refundable Circumstances

A refund generally will not be provided because:

• You changed your mind after purchasing
• You did not use or complete the course
• You did not download or watch the provided materials
• You did not achieve the expected personal, professional, business, or financial results
• You did not have sufficient time to use the product
• You purchased the product but later decided it was not suitable for you

Results from educational products vary from person to person, and PositiveSkill does not guarantee a specific outcome.

4. Technical Problems

If you experience a genuine technical issue accessing your purchased product, please contact us first.

We will make reasonable efforts to resolve the issue, including restoring access, providing the relevant files, or offering another appropriate solution.

If the issue cannot reasonably be resolved, we may consider a refund where appropriate.

5. Duplicate Payments

If you accidentally make a duplicate payment for the same product, please contact us with the relevant transaction details.

After verification, the duplicate transaction may be eligible for a refund.

6. How to Request a Refund

To request a refund, contact us using the support information below.

Please include:

• Your name
• Email address used for the purchase
• Product or course name
• Order or transaction ID
• Date of purchase
• Reason for your request
• Description of any technical issue, if applicable

Email: [Insert Official Support Email]

We may request additional information to verify the purchase and evaluate the request.

7. Refund Processing

If a refund is approved, it will generally be processed through the original payment method or payment provider, where possible.

The time required for the refund to appear in your account may depend on the payment provider or financial institution.

8. Cancellation

For products that provide immediate digital access, cancellation may not be possible after access has been provided, except where required by applicable law or where otherwise stated on the relevant product page.

If you have a subscription or recurring service, cancellation terms will be provided separately where applicable.

9. Free Training

Free training and free educational resources do not require payment and therefore are not eligible for monetary refunds.

10. Product-Specific Policies

Some products may have their own refund or guarantee terms displayed on the relevant product page or checkout page.

If a product-specific refund policy differs from this general policy, the product-specific terms will apply to that purchase.

11. Policy Changes

PositiveSkill may update this Refund & Cancellation Policy from time to time.

Any changes will be published on this page with an updated “Last Updated” date.